Terms

Clock It to Ya is a wholesale company. We sell to retail stores only.
Minimum Order: $200.00. Orders are paid in advance before shipping by VISA, MASTERCARD, OR DISCOVER. We are presently not offering Net 30 terms. If you have any questions with regards to this, please feel free to call the office.

Shipping
Our warehouse ships through UPS or Postal Service, unless a specific courier company is requested. You are welcome to supply us with your courier contact info and account number and our warehouse will arrange for pick-up. When choosing this option, please include all relevant information on your order.

Damages & Defective
Check your merchandise immediately.
Our staff takes extra care to ensure that your items are counted, checked, then packed carefully prior to leaving our warehouse. It is our company policy to accept shipping damage claims up to TWO WEEKS after the order is received. Please notify us in writing via email or fax.
Please unwrap and check all items carefully once they are received. We WILL NOT accept products back with PRICE TAGS on them, or items that have been damaged in your store by customers. If you are returning items for any reason other than warehouse to store shipping damage, you will be responsible for shipping charges back to the warehouse, plus a 10% restocking fee.
Please report ALL manufacturer defects within six months. Broken watch faces are not returnable or refundable unless damages were incurred in shipping and reported in the two week time period. Please do not return watches with dead batteries, we will send you replacement batteries free of charge.

Please report damages and defective items in writing:

  1. Fax or email the warehouse with your company name, the invoice number, the damaged or defective, item numbers, the extent of the damage, and the date the shipment arrived.
  2. Once the damage/defective report is reviewed, we will contact you to discuss if further action is required.
  3. If your return shipment is being sent by courier, ship to: 38 Bissett Lake Road, Dartmouth, NS, B2V 2T3
  4. If returning by postal service, please mail to: P.O Box 21055, 4 Forest Hills Drive, Dartmouth, NS, B2W 5G7

Thank you for your business,
Clock It To Ya Inc.